HS Worklabs

Systems, programs, and processes to help your organization achieve its purpose.

We’re here to create connection, experiences, and self-sustaining systems to help your organization run with more ease, efficiency, and empathy.

TL;DR

Map the madness. Design the change. Make it happen.

Step 1: Map the madness.
We start where it matters: your org’s purpose, potential, processes and, oh yes, its problems. Pretty much every organization has them. We harness this complexity as a catalyst for success. We get curious and dig in by looking at the org’s connective tissues — including processes, rituals, and movement of information — to understand culture, operations, and opportunities for change.

Step 2: Design the change.

We use what we learn to design for change. Whether it’s org design, new programs, systems, or policies, we’ll determine what we need to connect your org’s present to its potential. This change requires a blend of idealism and pragmatism, which is why we always embed your purpose in how you do BAU.

Step 3: Make it happen.

We’ve got project management chops like no other. We’ve taken the best of what we learned with agile, big tech, and startup experience — and left the rest. Just as importantly, your org’s capacity, culture, and operations drive our project planing. That way, we’re making it happen with you and with limited resistance. Don’t worry, we’ll aways bake in transition planning and training to make sure you’re never left hanging.

Interested? Let’s set up a time to connect. Or e-mail me.

Holden Sperling

Principal

I worked as a stage manager for my first paying jobs as a teenager. Since then, running “air traffic control” to create harmony out of many moving pieces has been in my muscle memory. Picking up wisdom and reflexes from varied past experiences shaped me into an experienced and values-driven operator, strategist, and facilitator. Now, I use systems thinking and human-centered design to help teams across the globe to work better together (even when they’re apart).

Here’s a few highlights:

Twitter: large-scale/high-visibility project management, process improvement, employee experience research and analysis, information flow redesign
Virgin Hyperloop: engagement program design and implementation, DEIB program co-creation, future of work advising, internal communications program development, executive communications
Facebook: (now Meta): employee experience research and analysis, onboarding program enhancement design
TodayTix (in-house Chief of Staff + Head of People): ground-up development of people team, infrastructure design and implementation, internal communications program development

Systems + Operations Design

Team Engagement + Listening

Program Creation + Management

Meeting Hygiene + Magic

Brainstorming + Strategy Sessions

Summits + Retreats

Events + Celebrations

People Operations

Internal Communications Design + Support

Exec Whispering

Change can look like

How it works

“Holden’s superpower is in quickly diagnosing anything that isn’t working the way it should — from small inefficiencies to big strategic problems — and being able to vision the end state and bring everyone along in the journey. ”

— Former Head of Location Strategy, Twitter

Holden Sperling

+1 (415) 870-5232

hs@holdensperling.com